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In the world of accounts receivable, collections, and recovery, every percentage point matters. Whether you’re a lean agency handling hundreds of accounts or an enterprise-level operation managing millions in monthly placements, the margin between average and exceptional often comes down to how well your team uses technology.

Let’s face it—collecting a payment shouldn’t take three days, two voicemails, and one awkward call back. Yet for many accounts receivable (AR) teams, that’s still the reality.

Discover why SMS is now the #1 consumer communication channel. Learn how your business can boost engagement, cut costs, and improve recovery rates by switching to a text-first strategy.

2025 isn’t just another step in communication evolution—it’s a turning point. Consumers demand personalization, immediacy, and control. AR teams that recognize this shift and embrace new channels will see higher recovery rates, lower operating costs, and better customer relationships.

n the world of accounts receivable (AR), it’s easy to focus solely on collections, payments, and compliance. But at Divinity Software, we believe the real opportunity lies in something deeper—using intelligent automation not just to collect payments, but to build lasting customer relationships.

In an increasingly digital world, your brand is often the first and most lasting impression a consumer will have of your business.

In the world of receivables, few phrases are as loaded as “past-due.” For collection teams, it signals mounting pressure. For customers, it often triggers defensiveness or anxiety. And for businesses, it represents a critical moment of truth: How you handle a past-due account can either damage a relationship or reinforce loyalty.

In today’s fast-moving economy, businesses need more than standard collection practices to thrive — they need to optimize their accounts receivable processes with modern tools and flexible strategies. One of the most effective ways to transform your A/R success is by offering flexible payment plans.

At Divinity Software, we believe that innovation and growth should mirror the cycles of the seasons. Just as nature awakens from the stillness of winter into the vibrance of spring, businesses too must embrace change, evolve systems, and cultivate stronger, more efficient processes. Easter Monday offers the perfect opportunity to shift mindsets—from maintaining to thriving.

Our technology is built to elevate that mindset, helping organizations turn potential losses into lasting consumer relationships.

They’re experiencing payment fatigue—a silent but powerful force disrupting recovery rates for collection agencies and service providers...

The best automation strategies enhance, rather than replace, human interaction.

The truth is, if making a payment is not as effortless as ordering a pizza, customers will be less likely to complete the transaction

At Divinity Software, innovation is more than just a buzzword – it’s the driving force behind everything we do.

The holidays bring about many different emotions for people. As a business and collection agency here are some tips to streamline collection

Divinity Software Group, LLC, a leading Software as a Service (SaaS) provider, offers a comprehensive suite of tools...

However, one of the most common challenges companies face is converting customer payments quickly and efficiently.

In the ever-evolving world of financial services, understanding consumer behavior is crucial, especially when it comes to managing debt.

In 2024, the landscape of accounts receivables is evolving rapidly, driven by technological advancements and changing consumer expectations.

In today's fast-paced business environment, managing account receivables efficiently is crucial for maintaining healthy cash flow...