Texting that doesn't stop at Send.
MessageRail Reacher, the portal for Divinity's compliant business-texting platform, shows you what every message did, watches your traffic for trouble, reads what people write back, and lets your team answer them right there. Campaigns are the start of the conversation, and Reacher is built for what comes after.
Smarter Conversations. Better Engagement.
Connect with consumers in real time while using AI-powered insights to understand responses, streamline communication, and maintain compliance—all from one centralized platform.
Real-Time
Messaging:
Send and receive messages instantly with delivery tracking and notifications.
Centralized Conversations:
View complete message histories, opt-out statuses, and team activity in one place.
AI-Powered Classification:
Automatically identify consumer intent, including disputes, hardships, and payment arrangements.
Intelligent Opt-Out Detection:
Flag potential opt-out requests beyond traditional keywords for human review.
Simplified Review & Actions:
Filter, correct, and manage responses with customizable classifications and bulk actions.
Built-In Compliance & Security:
Enforce messaging rules, protect consumer information, and maintain detailed audit trails.
Spot trouble without writing rules.
Traffic health learns what's normal for each campaign and tells you when something isn't. There are no thresholds to set up, and bursty senders aren't penalized because it measures per 10,000 messages rather than per day.
See how every campaign is doing.
A traffic report on your Home page. Any campaign over any dates, by day, week or month, as headline figures, cards, charts and a table. Requested and system messages with their final statuses, segments and billed segments, new contacts, opt-outs, and replies by intent. Download it as a CSV.
Preview, Control, and Send with Confidence
Take control of your SMS campaigns with built-in validation, accurate cost estimates, and flexible sending options. Reacher helps you catch errors, optimize messages, and manage delivery before and during every campaign.
Pre-Send
Validation:
Identify errors, duplicate numbers, and opted-out contacts before sending.
Message & Cost Preview:
Review messages, SMS segments, encoding, and estimated costs before launch.
Smart Character Detection:
Identify Unicode characters that increase message costs and get suggestions to reduce segments.
Flexible Sending Controls:
Customize sending rates, delivery windows, and message expiration settings.
Automated
Compliance:
Respect time-zone restrictions, opt-outs, and carrier sending limits.
Complete Campaign Control:
Pause, resume, cancel, and monitor batches with real-time progress tracking.
Stay informed without logging in.
Stay connected and informed with Reacher’s real-time push and email notifications. Receive updates on batch progress, incoming replies, campaign activity, and delivery issues without logging in. Customize alerts, schedule automated reports, and access Reacher directly from your phone or desktop for convenient campaign monitoring.
