Propensio
by divinity software
Built for your business. One module at a time.
Divinity Software delivers secure, API-first technology for payments, consumer communications, documents, e-signatures, and workflows, all integrated with your existing systems.
API
Security
Payments
Pay Plan
Outreach
IVR
Language
Media
Contracts
Monitor
Stats
Infrastructure: The Foundation
API Adaptor
Module
Security
Our lightweight proprietary adaptor displays client data in real time without storing or mirroring it, reducing security risk and IT resources.
Power
The Propensio Adaptor securely connects each module to real-time data, giving agents and consumers accurate, up-to-date information.
Payments:
Increase Profits
Online Payment
Module
24/7 Payments
Facilitates seamless, secure transactions, allowing users to initiate payment and/or settlement arrangements, receive real time information, and resolve balances effortlessly online.
Payment Portal
Easy-to-use payment portal for secure online account resolution without agent assistance.
Outreach:
Better Communication
Outreach Module
Seamless Communication
Seamless customer service with a chat interface that integrates SMS, web chat, and email.
Outreach Compliance
Provides access to communication history and role-based tools to support compliant electronic communications. We also register your brand and campaigns with The Campaign Registry.
Documents:
Simple Signing and Uploading
Media Module
Real-Time Capture
Captures e-signatures and imports them back into the host system automatically.
Secure Sending
Securely send electronic documents via email or SMS through our portal.
Intelligence:
Smart Analytics
Monitoring Module
Healthy Systems
Advanced configuration of alerting rules to proactively monitor health and status of the API module.
Insights
Comprehensive, customizable dashboards providing real-time operational and executive insights.
Modern Portals. More Possibilities.
Secure, easy-to-use portals that give consumers and agents real-time access to the information, tools, and services they need.
Consumer Portal
Our Consumer Portal offers an easy-to-use online solution for self-service account resolution, allowing consumers to manage accounts, make payments, and upload documents securely. Fully responsive and compatible with computers, tablets, and smartphones, it ensures convenient access from any device.
Agent Portal
Our Agent Portal enables seamless communication between agents and consumers. The dashboard landing page empowers agents to efficiently collect necessary items, from sending documents for instant e-signature to boosting payment conversion rates.